General Feedback
You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.
We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy. Separately, if you are interested in participating in product research, we'd love to hear from you.
Additional information about posting an idea
3575 results found
-
Bulk check out for Classy Live Auction
Add the ability to check out all auction item winners at once instead of one by one on Classy Live.
51 votes -
Ability to disable Donor Covered Fees
Currently, Donor Covered Fees will include the (Classy Service Fee + Processor Fees + optional Add-On Rate). Received feedback that some organizations appreciated Classy Mode in that a percentage could be chosen- not having the donors cover all fee costs.
They would like to have the option be able to disable Donor Covered Fees, choose a percentage of coverage, and/or choose which fee can be covered (either Classy Service Fee or Payment Processor Fee).18 votes -
add multiple ticket name results for Transaction History Report
Classy recently added the "Ticket Name" column to the Transaction History Report. However, we can only pull 1 Ticket Name per Transaction ID. This is unhelpful where Supporters purchased multiple Ticket types in the same transaction.
13 votes -
Add the ability to filter for Parent Transaction IDs for Double the Donation Transaction Records
As an Admin, I would like there to be a filter and a column that I can use on the Transaction History Report to see "Parent Transaction IDs" on the Double the Donation Transaction Records so I can easily see which DTD Transactions were matched with which Transaction.
16 votes -
Ability to merge an external bidder and Classy registrant in Classy Live
Currently when someone registers as an external bidder, then purchases a ticket later, they will have two attendee profiles - one ticketed and one external - in Classy Live. This is also an issue for us if we haven't been able to get updated email addresses for all attendees (e.g. guests of table sponsors) prior to the event, but we open bidding early -- often these guests are creating an external bidder record early, adding their payment method and bidding on items, and then it's messy and redundant for the guests when we go to check them in on the…
20 votes -
Remove Credit Card Requirement in Classy Live
It would be great if we could toggle off the requirement of needing to enter credit card information before any auction activity? We have certain events where this requirement. does not mesh well with our constituent base
6 votes -
Ability to hide the Event Page on Classy Live
Ability to hide event page completely on Classy Live on an event by event basis.
8 votes -
Clarify tribute page purpose + allow disabling tribute pages
Supporters will create a tribute page rather than a regular fundraising page when they are participating in an event in honor of someone, but don't realize that this will change the features/appearance of their fundraising page and they'd like to be able to change this to a regular fundraising page.
Would also like to have the option to disable tribute pages within campaigns.
28 votes -
Summary of Total Raised per Auction Item
As an event admin, I'd like to see a total of the funds committed per paddle raise item in a single report without needing to exporting / filter / sum the total per item.
Additional fields to capture sum per item with the option to break out unpaid vs paid on the item list view would be helpful
12 votes -
Ability to add intended donation column on fundraising page and team report
Enabling the inclusion of an "intended donation" column on both the fundraising page and team report would provide us with the convenience of directly comparing it with the progress bar on the respective fundraising or team page. This would eliminate the need to generate a transaction report, incorporate the "intended donation" column, and perform the summation manually in an Excel sheet.
6 votes -
Sound alert when there is a reply in the in-product Classy chat support
We would get a notification sound when there is a reply on the Classy in-product chat feature. I have sat in the chat queue a few times now and it has become my turn and then the person comes and leaves before I even see that they have come to help me. I understand that they can’t sit there and wait for me to come back, but it isn’t really efficient for me to only have my classy chat window open and wait and not be able to do other work while I am waiting for someone to answer me.…
6 votes -
Need a merge tag for a cart link
We need a merge tag that provides a link directly to an attendee's cart for custom emails. Currently, the only link to cart is available in Alerts. This will be very useful post-event if we have attendees who plan to pay via cash or check so that they don't receive redundant and confusing messaging via the Call to Action.
15 votes -
Add Virtual Backgrounds for ClassyLive streaming
Add the ability to apply a virtual background to a ClassyLive stream. So that attendees do not see the actual background of the presenters. I know Zoom is an option, but backgrounds in ClassyLive would be great. Especially for the attendees in the breakout rooms.
6 votes -
Fundraiser donations should trigger milestone emails
The current functionality of milestone emails is that if the donation that allows the milestone to be reached is made by the fundraiser themselves the milestone email will not fire.
For example: If my fundraising page has $75 dollars and I make a $25 donation to reach my $100 milestone I won't receive that email.
This is not ideal as the milestone emails are meant to serve as encouragement for fundraisers and some organizations utilize the milestone email to share information about incentives and other aspects of their campaign.
16 votes -
Send actual dedicated tax deductibility receipt for Classy Live transactions
Send actual dedicated tax deductibility receipt for Classy Live transactions - with the tax deductibility already calculated for the supporter based on their purchase (bid, bought, or donated), tax deductibility language, and org tax ID. It does not feel like a seamless experience for supporters to not send a tax receipt, and it's not easy for orgs to pull the information quickly to send our own tax receipts. Would be great if this was a built-in Classy feature.
5 votes -
Map All Classy Attendee Fields to Classy Live
We would appreciate all Classy fields associated with an attendee to be able to be mapped over to Classy Live.
Specifically, we utilize Classy Live for Registration with Fundraising events. It is crucial to know Attendee information like Fundraising Team for their seating assignment, Fundraising Amount to ensure they've raised enough to be admitted to the event, etc.
All these fields currently live within Classy's Attendee record.
18 votes -
Ability to edit and customize all supporter email notifications
Ability to edit and customize all supporter email notifications. Currently, some supporter email notifications cannot be edited by organizations, such as Recurring Donation Canceled, Recurring Donation Ended, Recurring Donation Updated, and Bank Transfer Initiated.
If an email is being sent to an organization's supporters, that organization should have a way to view, edit and customize that email notification.
64 votes -
Set a Campaign-Wide Auction Start and End Time in Classy Live
Rather than individually editing our Start and End time for each Classy Live auction item, we'd appreciate a event-wide Start and End Time we can set, then the capability to adjust manually, if needed. This would save a huge amount of time when manually entering each item.
9 votes -
Ability to have a checkout custom question
Admin would like the ability to have a custom question at checkout. This will eliminate every attendee from being asked the same question.
11 votes -
Optional Donor Covered Fees in Progress Bar
We'd like the capability to choose whether or not the fees are reflected in the progress bar.
3 votes
- Don't see your idea?