General Feedback

You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. 1 vote

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  2. Turn Off/On Failed Recurring Donation Email Across all Campaigns

    We would like the option to turn off/on the failed recurring donation email at the organization level rather than adjusting within each campaign.

    2 votes

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  3. Allow Campaign Admins the Ability to Assign Campaign Roles

    Allow admins who have organizational access, specifically fundraising admins to have the ability to assign campaign roles.

    1 vote

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  4. Ability to Edit Program Designation Language

    Currently the text above the program designation dropdown reads "What would you like your donation to support". We'd like the ability to edit this text within product

    1 vote

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  5. Ability to Create Automatic Custom Campaign Messages Triggered by Particular Actions

    It'd be nice to be able to create custom campaign messages that are triggered automatically upon a particular event/action. For example, it'd be great to send an automated custom campaign message to supporters that "join" a crowdfunding campaign by simply donating to it. This would be separate from the transaction receipt.

    1 vote

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  6. Thank You Page Redirect for All Campaign Types (Not Just Donation Page Campaigns)

    It'd be nice to be able to redirect the URL for Thank You page of all campaign types. Currently, this is only possible for Donation Page campaigns. Even for that, orgs need to contact Classy Care to set the redirect, which is not very convenient for them.

    4 votes

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  7. Ability to Copy/Duplicate Custom Questions between Donors and Attendees in FRS

    It'd be nice to be able to copy/duplicate questions between Donors and Attendees in FRS.

    3 votes

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  8. custom field

    For ticket attendee information:

    Add formatting validation on phone numbers and email addresses.

    example: xxx-xx-xxx
    example xxxx@gmail.com

    1 vote

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  9. 1 vote

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  10. Short URL for Donation Pages of Campaigns

    Allow to have a short url for the donation pages of campaigns other than donation campaigns.

    1 vote

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  11. Ability to Set/Offer Various Roles and Role-Specific Custom Questions within a Fundraising Team

    It'd be nice to be able to set/offer various roles and role-specific custom questions within fundraising teams. In certain cases, supporters ask if they could simply sign up as a "Team Captain” and not go through the entire registration process. It'd be great for supporters to choose from additional roles and pick-and-choose which custom questions they have to answer. Certain supporters are willing to take on setting up the team and managing the donation emails, but they aren’t necessarily interested in active participation as fundraisers.

    1 vote

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  12. Ability to Hide Custom Questions from Campaign But Show Them within the Offline Transaction Flow

    It'd be nice to be able to hide custom questions from the public-facing campaign but show them within the offline transaction (donation, registration, team creation) flow. And vice versa.

    1 vote

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  13. 1 vote

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  14. Connect Crowdfunding and Peer-to-Peer Progress Bars

    Capability to connect two campaigns on the backend so progress bars sync. For example, if we are running a crowdfunding campaign, but want the capability for people to fundraise on our behalf if they prefer, have the progress bars sync together with amount raised and number of supporters highlighted.

    2 votes

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  15. Address Field

    I would love to have a mailing/billing address option available as a pre-created field to add to my Classy campaigns. I currently have to add a multi-line text field that then populates at the bottom of the campaign and isn't nicely formatted. I would love to see this field like it appears in the billing info when they complete their credit card info, with the fields side by side so that people can quickly and distinctly complete their address.

    2 votes

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  16. Ability to Setup and Send PDF Receipts with Unique Tax Deductibility Language Based on Registration Type Purchased

    It'd be nice to be able to setup and send PDF receipts with unique tax deductibility language based on registration type purchased.

    1 vote

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  17. 1 vote

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  18. Require Billing Address but Not When Checking Out Free Tickets

    During checkout, when the billing address is required - omit those checking out with free tickets

    4 votes

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  19. Ability to Select Background Pattern instead of Color

    It'd be nice to be able to set a background pattern instead of background color within campaign pages. Currently, the workaround would be setting a pattern image, but not all blocks/components offer this option.

    1 vote

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  20. 3 votes

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