General Feedback
You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.
We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.
Additional information about posting an idea
3063 results found
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Shorl URLs for Classy Live
Short URLs or true vanity URLs for Classy Live events.
1 vote -
Matching Gift Notification for Embedded Giving Campaigns
Add an option on embedded giving campaigns to notify donors that their donation was matched before (or maybe after so there's still less information + fewer clicks to get to the donation) they check out
1 vote -
Notification to supporter when dedication email bounces
It would be helpful to send an email to the supporter when a dedication email they sent bounces back. At this time, the supporter has no way to know that their dedication was not received.
1 vote -
Merge tag for campaign name
With campaign templating, it would be helpful to be able to use a merge tag in emails for campaign name so we can create personalized emails per campaign that don't require changes on a campaign by campaign basis.
1 vote -
Stretch Goals
Please create a way to have more than one fundraising goal. Having the ability to post a stretch goal would be AWESOME! For example, we had a Giving Tuesday goal of $100,000 and a stretch goal of $150,000, but we had no way beforehand to show both on a progress bar. Here's our example: https://give.mounthermon.org/campaign/2022-kc-giving-tuesday/c428740
1 vote -
Add a Refund Activity Item/ Timestamp to Transaction Profile
Refunded transactions reflect the date/time that the gift was submitted. It would be very helpful if Classy could also surface a 'refunded at' activity item/timestamp within a transaction profile.
2 votes -
reporting
Add a field/column. Specifically: In the Recurring Giving Plans report, in the list of available columns, add the field from the API whose description is "Start time for recurring donations" and whose name is "started_at". (The field name is not unique, this is why I included the field description.)
We need this field so we can run this report for the same date range as the Omatic Connector for New Recurring Gifts. The Omatic Connector uses the Recurring Donation Plan "startedat" field not the Recurring Donation Plan "createdat" field for filtering.
https://developers.classy.org/api-docs/v2/index.html#recurring-donation-plan
1 vote -
Status Column for Fundraising Page and Team Reports
We would like to be able to pull a full list of fundraising pages/teams and their statuses. Some are currently in a pending status and we would like to be able to pull a full list ourselves.
1 vote -
Total Amount Raised Thermometer / Display Widget for Websites
Renewl & expansion manager making a note on behalf of teh Diabetes Family Connection who would like to display the total amount raised and total goal from this single campaign https://www.classy.org/campaign/pma-it-forward-2022/c440063
on our website https://thedfc.org/give [squarespace] at no additional cost.1 vote -
Have N/A instead of "X person has opted out of communications"
When you disable the option for users to opt in or opt of communications, on the transaction report it reads "X has opted out of communications", which isn't accurate, because we didn't give the option. Maybe having it say n/a would be better.
1 vote -
Distinguish between the number of recurring donations and one-time donations on the donor profile
In the spirit of donor cultivation and retention, it is useful to know the number of consecutive recurring donations a donor has made. This number is included in the Activity feed on the home page but not on the donor profile. The total number of transactions is shown but you can't tell how many are recurring without counting them in the transactions list.
1 vote -
Adding Classy Pay as Payment for Bonfire
We'd like to move our Bonfire payments from Braintree to Classy Pay, streamlining the checkout flow.
1 vote -
1 vote
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Offline Donation - Donor Image
Offline Donation - Donor Image. Being able to update a donor image when making an offline donation would be great! We have a lot of businesses that give offline, and we would like to have their logo show up next to their gift instead of just the first letter of other business.
1 vote -
Add checkbox to enable/disable fundraising on ticketed events and not apply to all tickets within a campaign.
We have campaigns that offer multiple ticket options and do not wish to have all attendees automatically added as fundraisers. For example, we have a kids' wrestling tournament where we want the kids to fundraise, but the parents can purchase their admission tickets on the same campaign and we don't want the parents to be added as fundraisers. It would make it so easy if we could toggle on fundraising per each ticket/registration when we set them up. Seems like this could be a really easy fix for your team to employ.
2 votes -
Add second donor first and last name on donation form
Add an optional additional first and last name field on the donation form so that donors that would like to include their partner's name have a place to do so. This would allow the donation to look like it's coming from both people. This is especially important for those with different last names.
2 votes -
The ability to Use Promo Codes that are Deleted
The ability to use promo codes that have been deleted from a campaign.
1 vote -
Accessibility improvements for Impact Tiles
When adding impact tiles to a crowdfunding or P2P campaign, if the org admin adds a $ amount to the button, this $ amount should be appended to the 'Donate' button text. BECAUSE blind/low vision individuals and screen readers would need each button to state the dollar amount affiliated with the link. As this feature exists now, it is not accessible for donors using screen readers.
1 vote -
Ability to reorder tables themselves in Classy Live
Would like to have the ability to reorder the tables themselves in a Classy Live event and not just reorder the seated attendees.
1 vote -
Be able to display the Total Amount Raised on a campaign without showing the goal
Some organizations think that not every campaign needs to have a goal. The issue is that there is no way to display the amount raised without reflecting a goal like in the progress bar.
1 vote
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