General Feedback

You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. Allow Currency Code on Fundraising Page to Be Updated With Donations Attached

    Fundraisers may accidentally select a different currency code upon page creation or within the details when managing their page. Currently, once a donation is attached to that page, the currency cannot be edited. We have to transfer all donations off of the page, change the currency code, and then move all of the gifts back onto the page. Seems like the ability to adjust the currency code both with and without donations attached is a much more user friendly option.

    3 votes

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    0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Ability to export email performance

    Ability to export performance in order to dedup emails to see unique opens.

    1 vote

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    0 comments  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Ability to Update BILLING ADDRESS

    From the Amin side, have the ability to update/correct the Billing Address for a transaction so that the receipt reflects the correct address.

    1 vote

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    1 comment  ·  Account Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Additional Donation

    Additional Donation - When choosing to allow for additional donations there is $50 automatically added to the "cart". It is confusing and you aren't able to modify the page to give any directions. We have had multiple emails from supporters who thought they were registering for free, but yet going through the process it says $50.

    Request to not have the $50 automatically added if the organization chooses to allow additional donations

    1 vote

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    0 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  5. program designation on dedication email

    Suggest that the program designation be optionally included in the dedication email. We are a large community center with named endowment funds, camps, a food pantry, etc. The tribute notification is only saying that the gift was made to the community center -- not at all specific enough for our donors and dedication recipients!

    1 vote

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    0 comments  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Would like to be able to change the link color in campaign emails to match our organization's brand colors.

    Would like to be able to change the link color in campaign emails to match our organization's brand colors.

    1 vote

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  7. Embed a modal on a fundraising page

    Add a button for DAF or venmo gifts within a fundraising page

    1 vote

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  8. Have an "add to calendar" option from the confirmation email so event registrations are easier

    In the confirmation email that Classy sends when you register for an event, the date/time and address should be "clickable" and able to add to calendar. Right now, you can only add to calendar from the classy live event page.

    1 vote

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  9. Disable multi-currency options for Fundraiser's Fundraising Goal when only one currency is available on that campaign

    Currently, if a Peer to Peer or Registration with Fundraising campaign has only one currency enabled, fundraisers can still change the currency of their Fundraising Goal from the details of their fundraising page settings. Would like this to be disabled if the campaign in question does not have those currencies enabled.

    1 vote

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    0 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Please, please, please, make Classy Payout Reports fully integratable with QuickBooks Online!

    We are a VERY small nonprofit, with extremely limited, and only volunteer, staff. It would help us SO much if Classy Payout Reports could be fully and automatically integrated with QuickBooks Online, such that if there are multiple donors in any given payout report, automatically splits will be generated in QBOL showing the name of the donor, the amount donated, as well as any fees assessed in the processing of the donation. As it is at the moment, we have to enter all that information into QBOL separately, a time-consuming matter during a time when there is very little time.…

    1 vote

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    1 comment  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Provide Classy Specific Deliverability Metrics

    We would like to be able to pull/ reference Classy specific deliverability metrics as they relate to platform emails.

    1 vote

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    0 comments  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Pull Anonymous Options into Add-On Donations

    We would like to be able to pull in the anonymous options, specifically the option for a donor to conceal the amount of their gift, into the add-on donation (during event checkout).

    1 vote

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    0 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  13. API request for Salesforce Intergration

    Requesting for the donation amount minus the donor covered fees and donor covered fees dollar amount to sync to Salesforce, these fields will need to be added to the core Classy platform's database first. It would benefit us to be able to view the original amount the donor requested to give.

    1 vote

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  14. Needed API for Salesforce Integration

    For the donation amount to minus donor covered fees and donor covered fees dollar amount to sync to Salesforce, these fields will need to be added to the core Classy platform's database first. We would like to be able to decipher which amount was initially donated before the fees are added.

    1 vote

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  15. Limit Ticket/Registration Number per Supporter Upon Checkout

    We only want people to register for one date, i.e. select one ticket type. They can register for as many people as they want, but only on one date. We would like there to be a way to limit people to one ticket type. I know that we can limit how many of each ticket they buy, but that's not what we need. We want to limit them to one ticket type.

    2 votes

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    0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Ability to re-order connected accounts when logged into Classy

    Ability to re-order list of connected accounts when logged into Classy

    1 vote

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  17. Phone Number Formatting from a Template

    When making a template of a campaign, under campaign contact, the phone number displays with no dashes, for example 1-8666937153. While when I add the phone number on the campaign itself, it will display as 1-866-693-7153.

    If you take the number that’s shown from the template, which has no dashes, then you copy it from the phone number field on the actual campaign’s detail section and repaste it, the dashes will be added.

    1 vote

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  18. "drag and drop" classy live sponsor

    Please make the sponsor settings easier to use:
    - drag and drop ability in the settings to re-order based on sponsorships as their sold. current state requires you to have all sponsors collected, then input them in chronological order by investment in order to properly display, which leaves no wiggle room for last minute sponsorships.
    - display sponsors by level on the event page with the ability to separate into rows based on sponsorship levels instead of having all levels available.
    - larger ability to edit the visuals to ensure sponsor levels are highlighted from top to bottom instead of…

    2 votes

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    2 comments  ·  Classy Live  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Auto Login to Auction Page

    For Classy LIVE - Attendees should be able to be automatically logged into the Auction Page if they access it from their email.

    Example: Sending a Welcome Email to attendees prior to the event with the Auction URL included. Attendees should be able to click it and be auto-logged in, instead of having to enter their email address, go back to their email inbox to accept, then re-enter as logged in.

    1 vote

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    0 comments  ·  Classy Live  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Classy Live Paddles Raise, ability to have pre-filled dropdown amounts AND other amount as ways to give for one item

    On classy live, would like the ability for donor's to indicate "Other" amount for a pledge, in addition to the amounts pre-selected in the dropdown by the organization. Today, you as an org admin have to decide if your paddle raise item is going to have a dropdown of dollar amounts, and no ability for a donor to give another amount, or only the ability for a donor to choose their own amount with no suggested $ in the dropdown. In the future, we'd like both options available.

    1 vote

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