Skip to content

General Feedback

You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

Additional information about posting an idea

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3063 results found

  1. Ability to swipe credit cards to accept donations

    At events and in-person, charities are wanting to accept donations by swiping a card and having the donation get processed by Classy.

    282 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    44 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Partial refund

    Ability to refund the total or a portion ( percentage or $ amount) of a transaction. Currently all or nothing.

    234 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    37 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Feature Request - Day of Event App

    Want day of event functionality - check in, mobile bidding for auctions (at event and remote "attendees" can bid too), table seating, credit card swipers, and text to give. Right now we have to use another event platform for our big event in the spring of 2020 but we are so excited to use your event app when it's ready and move everything over to Classy.

    214 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    36 comments  ·  Classy Live  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Improved image cropping and positioning for all image editors

    Allow image cropping and positioning. Being able to crop and position images would be a huge time saver! At the moment I have to use other software and services to do that and they have to fit perfectly to your suggested dimensions in order to work.

    187 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    25 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Recurring Start and Stop Dates (pledges)

    Several requests to offer the option to include a start and end date of a recurring gift (aka pledge), and day of month to charge the gift.

    144 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    35 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Today Classy has officially launched support for Recurring End Dates within the product. This includes the following pieces of functionality:

    - New “Ended” status for identifying recurring plans that have passed their end date
    - New column in reporting for tracking the end dates of your recurring plans
    - New campaign setting for offering an End Date option on your donation forms
    - Ability for existing recurring donors to add/modify their recurring plan’s end date at any time, as well as re-activate an “Ended” plan
    - New email notification to both donors and administrators when a recurring plan ends

    Future recurring start dates are something we are looking to begin development on later this year, so stay tuned for updates on that as well!

  6. Fee on Top - include $.30 to cover entire fee

    The Classy Mode/ Fee on Top is confusing and feels deceptive to donors.
    Since we can't add the $.30 transaction fee (only a percentage), there's no way to cover it completely. The % to cover the fees significantly from small amounts to large amounts, for example, a $1 donation would require 33% transaction fee to actually cover it.

    142 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    development started  ·  11 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Ability to Redirect Campaign URLS

    When campaigns expire or are unpublished, they currently generate 404 Page Not Found Errors. We would like the ability to redirect these URLs. If not on an individual basis then maybe they could be directed to a single URL of client's choice in Profile Settings.

    Would also help with campaign management to be able to archive old campaigns and add the redirect URL so if there was any inbound links to the old campaigns donors could still find an active page to give to.

    130 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    23 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Report Schedule and Send

    The administrator would like the ability to schedule and email send reports to other admins

    129 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Reporting / Analytics  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Feature Request - "Add to Calendar" Event option

    For Classy's events, we'd love to be able to have registrants "add event to your calendar" for outlook, gmail, etc.

    125 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    22 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Conditional Logic in Custom Questions

    We would love to have more logic in our custom questions. For example, if someone says Yes, they want a shirt - then another question would pop up asking what size!

    108 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    33 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Accurate Ticket Overview for Ticketed Event

    In the overview, it shows tickets sold by type. However, this isn't the most up to date information, as some have been refunded. I would love to see a total amount of tickets in the overview, so I don't have to keep going to export a report of the attendees each time or search by ticket type.

    106 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. More options for payout schedule for PayPal

    If and when possible, would like the option to receive PayPal payouts on a weekly basis instead of daily so it's easier to reconcile. This is for PayPal Commerce on Classy Pay.

    96 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    27 comments  ·  Account Settings  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Embedded Checkout forms

    This feature request is for the ability to embed a Classy donation form into an organizations website, right now when someone clicks donate they are taken to a separate Classy webpage.

    By embedding a donation form into an organizations website, when someone goes to donate, they are not taken away from the organizations website to complete the transaction.

    The benefit here is to build trust with donors since they are not leaving the orgs website, and will help to increase conversions.

    96 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  28 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Event Non-Attendee ticket add on option

    We sell journal ads for our event. $250 for a 1/4 page, $500 for a 1/2 page, and $1,000 for a full-page. People like to use these to shout out to their friends or to congratulate the organization. Many people who cannot attend will purchase these. There currently is no option for a non-ticketed sponsorship option.

    Additionally, we also sell "table sponsorships." Our event is a casino night. A table sponsorship allows people to put their name or logo on a gaming table, like Black Jack, Roulette, etc.

    Would love to be able to sell those as non-ticketed options

    93 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  25 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Hide donate button on ticket/registration events

    We use/adapt Classy for many different purposes besides event registration - we've used it to create program sign up form, sponsorship sign up forms, volunteer sign up forms, just to name a few. We love that we can do this and our only complaint is that you can't disable the donate button at the top of a registration page. We chose Classy because of their strategy to always make the ask, but for these purposes, we really don't want or need to ask our sponsors, program participants and volunteers to also make a donation. We try to make the button…

    90 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    19 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Merge Supporter Records

    We have so many donors with multiple emails/accounts. It would be great for me as an admin to combine these accounts

    87 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    29 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Create a library of custom questions that can be added to forms

    I have to create the same custom questions over and over, and this further complicates how the data makes it to salesforce with identical questions showing up as different ID's. Please allow the creation of a library of questions that can be accessed whenever making a form to save us a lot of time

    85 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Receipts for offline donations

    I want one place where I can manage donations and receipts for donations to a campaign. Currently Classy will not generate a receipt for an off-line donation. A receipt could be made for these donations just like the on-line donations but have a line that says the donation was received off-line. This is really important for me to continue using this platform. I can't have half of the donations automated and half not.

    80 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Folders to organize campaigns into categories

    It would be very helpful to have the ability to create folders and organize campaigns into a system making them easier to find. A few examples of how we might use this might be: active crowdfunding campaigns, inactive crowdfunding campaigns, donation pages, Giving Tuesday or Year End.

    79 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  10 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. More Customization of Event and Donation Pages

    Ability to change the layout (ex. remove sidebar and extend main page from edge to edge of the banner width, reposition the thermometer, move primary page content closer to the top so it doesn't require scrolling to begin viewing)

    79 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 153 154
  • Don't see your idea?

Feedback and Knowledge Base