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22 results found

  1. Allow ACH and Digital Wallets for Tickets and Registrations

    It’s disappointing that the ACH and Digital Wallet only function on the donation page. We want the best customer experience for our donors on Classy. Asking them to go to a separate donation page for ACH and DW options instead of on the event page isn’t donor friendly, and can be confusing for them.

    I hope in the near future Classy will add all payment options to every template they offer.

    23 votes

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    under review  ·  0 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Conditional Logic in Custom Questions

    We would love to have more logic in our custom questions. For example, if someone says Yes, they want a shirt - then another question would pop up asking what size!

    108 votes

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    33 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Access team fundraising page via search

    In campaign overview you are unable to search a team, and then click into the team page from the right sidebar that appears. You have to go under attendees, search the team captain, then scroll down to team info in that sidebar and select "view page" there. It's cumbersome to add extra steps and would be ideal that you could click into a team page from searching it. The same is true from the campaign section in the admin console. It opens the same sidebar and provides no access to the team page.

    1 vote

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    under review  ·  0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Classy for Salesforce Bidirectional Sync

    MMRF would like the data in Classy to sync with their SF data both ways. They have admins that update information directly in SF and would like that information reflected in Classy.

    3 votes

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    under review  ·  0 comments  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Feature Request- More robust Mailchimp Integration

    We'd love to have a more robust integration with Mailchimp so that contact info can go to specific lists rather than 1 main Classy list. As it stands now we have to do a lot of manual work after people come to our Mailchimp list.

    9 votes

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    under review  ·  1 comment  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →
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  6. More robust integration with Constant Contact (and Mailchimp)

    For Constant Contact (and Mailchimp for others) it would be great to have a more robust integration with Classy so that emails could get dropped into specific segmented lists rather than 1 massive Classy list that we then need to segment manually.

    5 votes

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    under review  ·  1 comment  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →
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  7. More robust contact mapping in Salesforce

    Example scenario: If I make a donation using my mom's credit card, my mom's information will sync over to my SF account, rather than my information. I want the system to know that it should still live under my record, rather than my mom's.

    5 votes

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    under review  ·  0 comments  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Event Non-Attendee ticket add on option

    We sell journal ads for our event. $250 for a 1/4 page, $500 for a 1/2 page, and $1,000 for a full-page. People like to use these to shout out to their friends or to congratulate the organization. Many people who cannot attend will purchase these. There currently is no option for a non-ticketed sponsorship option.

    Additionally, we also sell "table sponsorships." Our event is a casino night. A table sponsorship allows people to put their name or logo on a gaming table, like Black Jack, Roulette, etc.

    Would love to be able to sell those as non-ticketed options

    93 votes

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    under review  ·  25 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →
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  9. embed videos and add photos to email receipts

    Currently there's an option to link a video, and no option to add a photo to "thank you" emails. I would love to be able to embed a video right into the email or include a photo underneath the written "thank you"

    21 votes

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    under review  ·  1 comment  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Rounding for the progress bar

    With the way calculations for percentages on the progress bar are set up with RwF, they are based on passport functionality, but not 100% accurate for an account that only processes and transacts in USD - see example and explanation below: "Even though the donation amount you entered was $1,200, due to the way Classy calculates the amount to display in Progress Bars, what you're seeing is expected behavior. I know that it definitely seems like there is an error, though, so I am happy to explain why that is. When we launched our Passport functionality, which allows both fundraisers…

    2 votes

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    under review  ·  1 comment  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Live Fundraising Thermometer Solution for Displaying Donations at an Event

    As an organization who used to use MobileCause's "fundraising thermometer" for displaying incoming donations during an event, it would be great for Classy to provide a Progress Bar for Donation Pages, or some sort of stand alone thermometer widget we can display at our events so that we can better activate our donors to give during event sso they can see their impact in real time.

    13 votes

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    4 comments  ·  Account Settings  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello,

    Classy currently offers two different solutions for fundraising thermometers. If you use WordPress, you can download our WordPress plugin: https://github.com/classy-org/classy-org-wp

    If you’re not using WordPress but have a web developer, they can use this code example that contains our APIs for getting fundraising campaign data to create a thermometer: https://gist.github.com/cj-beck/29affa4282d44f6bd7c7b051c2901292

    Please let me know if you’re looking for a different solution to displaying a thermometer.

    Regards,
    Tim Gumto
    Product Manager

  12. Folders to organize campaigns into categories

    It would be very helpful to have the ability to create folders and organize campaigns into a system making them easier to find. A few examples of how we might use this might be: active crowdfunding campaigns, inactive crowdfunding campaigns, donation pages, Giving Tuesday or Year End.

    79 votes

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    under review  ·  10 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Teams within Teams (sub teams)

    As an org admin, I want my teams to have the ability to create teams within them on p2p and RwF campaigns to appeal to corporations and their inter-departmental competitions.

    30 votes

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    under review  ·  5 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Embedded Checkout forms

    This feature request is for the ability to embed a Classy donation form into an organizations website, right now when someone clicks donate they are taken to a separate Classy webpage.

    By embedding a donation form into an organizations website, when someone goes to donate, they are not taken away from the organizations website to complete the transaction.

    The benefit here is to build trust with donors since they are not leaving the orgs website, and will help to increase conversions.

    96 votes

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    under review  ·  28 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Google Tag Manager

    Google Tag Manager Integration in order to add digital marketing tracking codes

    33 votes

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    12 comments  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →
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    under review  ·  Matt Lackey responded

    Thanks for following up with this request. We jumped the gun a bit on the last status update, but we are currently planning out some possibilities. Stay tuned!

  16. Option to hide registration fees from the progress bar

    Have the option for service fees to not be reflected in the progress bar. For example, out organization has participants raise funds for their program fee. The participants are also responsible for any service fees for online donations. The only way I know is to create a negative offline donation, but that would post on their activity feed. No one wants to see negative progress ;-)

    64 votes

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    under review  ·  29 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Allow sync to find existing Salesforce Campaigns based on Classy Campaign ID

    Allow users to create the campaign in Salesforce first, make a classy donation/event/etc page, and then link the Classy page by copying the Classy Campaign ID into the appropriate field on the Salesforce campaign. This allows staff to assign values they need to campaigns ahead of time (regions, default allocations, related campaign manager contacts, etc), since static attributes for campaigns/donations can't be passed from classy pages yet.

    23 votes

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    6 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
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    This is a great idea! Currently, many organization choose to use the “Parent Campaign” field on a Campaign record created by Classy to parent it to an existing Salesforce Campaign record. In fact, this is a great way to combine hierarchy data from multiple Classy Campaign records together. We’ll update this request as we consider other improvements that can be made to linking with existing Campaign records.

  18. Forced Recurring Donation Language -- Change "Monthly Membership Investment" to "Monthly Gift"

    If you force the frequency to be recurring on the new crowdfunding pages, the language "Monthly Membership Investment" is used. Not only can "investment" come across as cold and detached, but it's not widely used in the industry and our organization does not want to use it. Additionally, "Membership" is misleading and confusing as our supporters will not become members. This language is way too niche for the functionality of the button.

    Changing "Monthly Membership Investment" to "Monthly Gift" allows for a broader use of the functionality and is much softer.

    We really need to use the forced recurring donation…

    18 votes

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    4 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 15 votes

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    under review  ·  5 comments  ·  Login & Password  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Create permission sets for Salesforce

    Instead of having the Salesforce OAuth user be a system administrator, or having to hand add permissions to a user without system admin permissions that are unnecessary (and the trouble for you of documenting them!), it would be great to have a permission set to handle adding permissions.

    9 votes

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    5 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →
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