General Feedback
You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.
We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy. Separately, if you are interested in participating in product research, we'd love to hear from you.
Additional information about posting an idea
898 results found
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Feature Request - Contact Matching when Adding Offline Gift
We would love to be able to have offline gifts link to the appropriate supporter record, that way we have a clear picture of how much they are donating rather than a bunch of duplicate supporter names.
1 vote -
Feature Request - Add address to Notification Emails
We would love to have the donor's address in notification transaction emails so that we can immediately send out thank you cards without having to run a report.
1 vote -
One time + monthly donations options on one form
Would like to have a form that allows people to make a one time donation at any amount, and then also add another monthly donation, if they'd like. It's the same functionality that currently exists for the Registration + Fundraising page, where you can register and then add an additional donation on top.
I have had multiple donors request this so that they do not have to fill out the form multiple times.
2 votes -
Change calculation of total raised of thermometer on Team/Individual pages
I understand the formulation for the calculation of the amount raised for the thermometer (using % and rounding to the second decimal) but from a user experience POV this is just bad. We have donors that hold us accountable for every dollar that comes in and having to explain this every time someone contacts us to ask why the funds on their page are not accounted for correctly is a time-consuming burden and frustrating for our supporters. Moreover, if the formula is based on a percentage to goal then it should be stated that way on the thermometers and not…
1 vote -
Event receipting
Would like to be able to change the verbiage on receipts for events so they don't say donation
1 vote -
Use Multi-Email Fields in Salesforce
Use Multi-Email Fields in Salesforce so that 1 person can have multiple emails
6 votes -
Ability to Edit the Custom Title when using a Custom Block
FIRST uses a lot of Custom Blocks when building out Campaigns. They would like the ability to edit the Custom Block title. For example, instead of them all saying Custom, they could call them HERO Custom, Split Image Custom, Footer Custom. This would help them better manage their Campaign by easily identifying which block to select in the Campaign Builder.
4 votes -
Updating multiple campaigns at once
Org has duplicated a campaign multiple times for each of the missionaries they work with. Would love the ability to make an edit to one page and have that edit reflect on each subsequent campaign.
3 votes -
Feature Request - Different Types of Tickets
In events, have the option to add different ticket types. For example, we have a main event people are registering for but within the event, we have mini-events they can sign up for. They don't need to re-enter attendee information because they already are doing that with the main ticket, but they still need to add on another ticket. Essentially 2 tickets for 1 guest. It also would be great to have the ability to highlight different times within an event.
1 vote -
Have Dedication Settings Automatically Checked "Yes" and Expanded for the contact info
We do campaigns that are solely focused on tributes. It would be great if the dedication checkbox could be checked "yes" and automatically expanded to show the contact information. As it stands now, it's very hidden.
2 votes -
Trigger "Start Fundraising" Modal to allow for multiple CTA throughout Campaign
Vanderbilt currently has a campaign https://give.vanderbilthealth.org/campaign/fundraise-for-childrens-hospital-diy/c242255 where they have added multiple CTA throughout. Right now they have added the individual fundraising page as the link, however they want to trigger the "Start Fundraising" modal that appears in the HERO block CTA. This would allow for fundraiser to select first how they want to join (team, individual, create a team) rather than be directed to just an individual fundraising page.
1 vote -
Customize and build campaign
As Laura was building a campaign, she was thinking it would be cool if there was more customization in terms of being able to choose what aspects of a campaign she wants to add. She couldn't remember the example she thought of though, so I can't really elaborate.
2 votes -
Ability to Edit title of custom blocks on Advanced Design tab
All the text blocks are titled "TEXT:" so users can keep track of which content is contained in each block. have to click in to determine and then remember order. very inefficient. Would be helpful to be able to name them for easy identification
3 votes -
Ability to Change Background/Hero Image on Team and Ind. Pages
As an administrator, we would like to give teams/fundraisers the ability to change the background image on team and individual pages so that it can highlight our partners/sponsors. Have 1 consistent photo per campaign isn't as important to us.
4 votes -
Unable to edit text color within donation page appeal
Client is disappointed that the text in the 'appeal' section of the donate page is not able to have its color edited.
Currently, we support alternate colors being pasted in but cannot update from the designer.
1 vote -
Upload video instead of URL
Allison wishes she could upload a video from her computer instead of it having to be a URL from Youtube or another video hosting site. Her thought was maybe Classy can offer to host videos in our server for an extra cost, or something along those lines. "Video isn't going anywhere!"
3 votes -
Allow admin to set the campaign type
Currently, Classy is setting the campaign type in Salesforce. Our organization (and I'm sure others) have internal campaign types that we are using that differ from what Classy is setting. We would like the flexibility to set our own campaign type and not have this overwritten every time we edit / save a campaign in Classy.
5 votes -
Currency Pass-through Pararmeters
R2R is very eager to have this available to improve the user experience of our donors from our website to Classy’s.
1 vote -
Allow for option of program designations on RWF/Events?
Would like donors for participants or attendees to designate to which program the donation funds should be attrbuted too.
2 votes -
No ability to have donation in lieu of attending on ticket page
would like the ability to present the option to make a donation in lieu of purchasing a ticket when registering for an event. Now have to select a ticket (while you are in the registration flow) or back out to get back top landing page
1 vote
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