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We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. Additional Customization Options for Donation Page

    As a campaign manager, I would love to have the ability to customize some of the parts of the donation page that are currently "hard-coded." For example, the headers/titles for the different fields are not currently editable.

    4 votes

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  2. Attendees vs. Corporate Sponsorship Information

    We would love to process corporate sponsorships for our annual galas on Classy (anywhere from $2,500 - $100,000), but unfortunately, being required to ask for attendee information prohibits this.

    Some of our packages include 10 - 20 seats, and at the time of sponsorship purchase, our guests will never know the name of their attendees.

    Yet, when you get to the credit card check-out screen, the information that is asked is not sufficient enough for a major sponsorship (no place for company name, contact details for administrative assistants, board member association, etc.)

    This could be simply fixed by offering the…

    4 votes

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  3. Third-Party Analytic Tracking Code Support

    As an organization with a robust digital marketing strategy and multiple analytic tools and partners that help us better tracking donation sources, I want to be able to implement my own third party analytic tracking codes on my campaigns so that our organization can better understand how we are driving donors to our pages and be able to make strategic marketing decisions based on that information.

    5 votes

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    1 comment  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Receipts in Salesforce

    It would be great if the Google Drive PDF receipt could be automatically uploaded the the opportunity.

    5 votes

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    2 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  5. already have an account

    When our supporters try to create a fundraising page for our P2P campaign, it is telling them that they already have an account associated with their email. I understand that if they have made a donation in the past or registered for an event that their email will be in Classy's system. The only option it seems is for them to click on "forgot password". But that is confusing for them because they never created a password. If there is no password set up, they should be prompted to create a password, not click "forgot password" because they never had…

    2 votes

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    1 comment  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Ability to re-parent a Classy payment to a different Opportunity in NPSP (Pledges)

    Our organization relies heavily on pledges for fundraising. Pledges are entered as unpaid opportunities and donations made against the pledges are added to the opportunity until the pledge is fulfilled.

    For online donations we use Classy. And the Classy for SF integration automatically creates a new Opportunity in SF. When those donations are supposed to be payments against pledges, we have had to delete the Opportunity in SF and create a payment against the pledge in the existing correct Opportunity.

    It would be GREAT if we were able to simply "re-parent" the Classy payment in SF so that it is…

    17 votes

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    6 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Ability to Customize Donate Button Location

    As a donor, I want the donate button to be higher on the hero image so it's easier to see.

    16 votes

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    0 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Attachments to in-product Emails

    It would be great to have the ability to include PDFs to campaign emails, such as milestone emails and/or registration emails or just campaign messages. This will allow the org to send maps, toolkits etc... to the audience without needing them to be directed away to a browser via a dropbox or gdrive link.

    14 votes

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    0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Add option to rename content blocks

    When you even moderately customize the design elements of a campaign page the content blocks can become very confusing. It would be very helpful if they could be renamed or even if the name of the text block chased at least the first few characters of the headline text.

    10 votes

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    1 comment  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 2 votes

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    0 comments  ·  Account Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  11. 13 votes

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    2 comments  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Ability to choose campaigns that sync to SF

    As a SF admin I would like the ability to pick and choose which campaigns sync to Salesforce as there are a few campaigns that we do not want to sync.

    3 votes

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    0 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Donation page with one field but not require a suggested amount

    It would be great to have the ability to have just one open field on the donation page without requiring that a preset suggested amount is displayed.

    At events, we text a link to all attendees to the donaiton form and dont want to be suggest an amount that may be less than what tthe donor is able to give. Would like to keep the field open for them to decide.

    5 votes

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  14. Being able to have a charge for a custom question.

    So we don't charge for walkers in events, but if they are getting a shirt we want to charge for that and not double count the number of walkers.
    (i.e. a walker as registration with question about shirt size, charge for shirt, not walker) This would make it easier to track actual number of walkers registered and no duplicates for those getting shirts. We have to pay the city for each walker.

    2 votes

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  15. New Donation Page: Replace Campaign Name with Organization Name for public display

    The Campaign Name appears publicly in a few places where the Organization Name should instead:

    The page title in the browser tab: "Donate to [campaign name]"
    In dedication ecard email body: "... [name] donated in honor of [person] for [campaign name]"

    In Salesforce, Neon, and every other donation system we've used, the campaign name is meant as an internal label to help organization staff identify one campaign from another - not as a publicly available identifier.

    Regardless of what campaign is being promoted, people are donating to our organization: we are the recipient of the donation while the campaign is…

    17 votes

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    2 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Donation Receipt Sent to Admin not an exact copy of what's sent to donor

    It would be very beneficial from a time management/accounting/donor acknowledgment stand point to receive a copy of the receipt that is sent to the donor. It summarizes the donation in a clean and concise format and eliminates the need to login to Classy to run a report for donation details. The current notification that I receive as an admin only states that a donation was made by a donor and does not include any details, i.e. donor address, memorial, honorarium, etc. We send hard copy acknowledgement letters to all donors in addition to the email they receive. Currently, I have…

    5 votes

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    0 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Use Classy Member Info for Contact (Sync to Salesforce)

    On new campaign types I would like to see the ability to switch whether the Contact data that syncs to SalesForce comes from billing info or member info. When it comes from billing info it can cause issues in SF for couples that use each others credit cards for donations. The way the classic forms work makes more sense for our organization.

    50 votes

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    25 comments  ·  Integrations / API  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Add e-commerce/online store campaign type

    We would like to be able to better utilize Classy for our organization's branded merchandise. Right now, we're leveraging the Events type for our online store but it is not ideal and doesn't offer the functionality to allow for a great donor experience. We love Classy's integration with Salesforce and it makes our jobs much easier. Adding this functionality would really benefit our organization.

    5 votes

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  19. Donor Notification Email for Ecard Receipt

    Donor receives notification email when the person they made the donation in honor of gets their ecard.

    5 votes

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  20. Hidden ticket types and access codes

    A great feature we've used on Eventbrite and really need is a "Hidden Ticket Type" that only can be seen with an access code. Ex. Tickets are not on sale yet but are available on pre-sale to certain individuals (past winners, top fundraisers...). An access code would allow a "hidden" ticket type to appear to them while it is not available to everyone else.

    THANK YOU!

    11 votes

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