General Feedback

You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. Progress Circle Displays Tickets/Registrations Instead of Donations

    When using Classy to "Sell" tickets for a benefit concert where the tickets are free and a free will offering is taken during the event, it would be much more meaningful to know how many of the 1,000 tickets have been reserved.

    2 votes

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  2. Type in the Number of Tickets Needed

    Be able to type in the number of tickets to purchase rather than clicking the plus button to add more tickets.

    3 votes

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  3. Customize the font size on donation pages

    As the donor, I want the fonts on the donation page to be larger and darker so that I can view the prompts on the check out forms of donation pages.

    17 votes

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    4 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Registration Receipt PDF to be titled "registration receipt" - not "donation receipt"

    As an organization admin, I want the registration receipt PDF attachment to read "registration receipt" instead of "donation receipt" to avoid confusion for my donors.

    5 votes

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  5. Turn off pdf receipt for free registrations

    Turn off pdf receipts when emailing a registration confirmation for a free ticket.

    4 votes

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  6. Add Contact Info for Company Offline Donation

    Add contact info fields for offline company donations

    5 votes

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  7. Refunded registration cost shouldn't be credited to fundraising or team pages

    In registration with fundraising, refunded registration costs are still credited to the public facing fundraising page or team page. For example, if I refund Sally's $25 registration, it will still show she's raised $25 on her fundraising page. This is not ideal, especially for organizations who are enforcing minimums, as fundraisers will think they've raised more than they really have.

    3 votes

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  8. Ability to make multiple donations with one credit card

    We have people who donate to multiple fundraisers each season. It would be great if they could split one online payment between all fundraisers selected instead of have to make multiple individual donations with a separate credit charge each time.

    3 votes

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  9. ecard wording edits

    It would be helpful if the ecard message was customizable. Our organization does not use 'donate' to describe a monetary gift and the current wording of FOR the campaign reads very awkward.

    9 votes

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    2 comments  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Option to deactivate fundraising pages

    Our returning volunteers create a new fundraising page for each year they participate. So, when people search for a fundraising page for a returning volunteer, current and past fundraising pages show up, even after the campaigns from past years were unpublished. If potential donors click on one of these unpublished campaigns (none of which show the year they were started,) they get an error message. This is very frustrating for volunteers and donors. Please make a feature which enables admins to deactivate past fundraising pages within unpublished campaigns, so that these pages do not show up in searches!

    14 votes

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  11. Classy Mobile App for Campaign Managers

    As a campaign admin, I want to be able to more seamlessly edit and manage my campaigns on my phone or tablet through an app (ex. like WordPress). It would be nice to have the ability to build a page, edit it on the fly, upload photos, and send messages through my phone app (instead of trying to tediously navigate the mobile browser).

    7 votes

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  12. ticket platform:

    send a copy of the ticketed email to a separate email address. this helps tracking of new purchases in real time

    2 votes

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  13. Progress Bar reflect Impact (something other than dollars raised)

    We would love to have the progress bar reflect something other than dollars raised. For example, we would love to have it reflect how many meals have been raised for hungry kids or how many people are being given clean drinking water.

    24 votes

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    3 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Suggested ticket Amount

    Have suggested ticket prices for events that don't have set prices

    2 votes

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  15. Edit Custom Questions

    Be able to edit custom questions after they are saved so we don't have to re-create them.

    4 votes

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  16. Volunteer Management

    Have volunteer management functionality within Classy.

    4 votes

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  17. Minimum Donation Amount

    Allow a setting to specify the minimum donation amount on a campaign or organization.

    55 votes

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    17 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  18. font color needs to be darkened, or allow to choose another color!

    Need to have a darker color for the form labels, especially as there is no way to change these colors.

    Not only is this hard to read for a person with excellent vision, in fact this is a accessibility failure, as this fails Web Content Accessibility Guidelines (WCAG) 2.0 standards, and you should really do something about it asap.
    please see: https://webaim.org/resources/contrastchecker/?fcolor=A1A8AC&bcolor=FFFFFF

    WCAG AA: Fail
    WCAG AAA: Fail
    Large Text
    WCAG AA: Fail
    WCAG AAA: Fail
    Explanation
    Enter a foreground and background color in RGB hexadecimal format (e.g., #FD3 or #F7DA39) or choose a color using the color picker. The…

    10 votes

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  19. Custom Questions for Events

    Have custom questions for ticket purchaser but not attendees/donors.

    2 votes

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  20. Allow us to edit the body of email notifications

    We are able to modify the from name and email address, subject, header image, footer image, background image, but no key details in any notifications. This means we have no way of directing donors to our website for further relationship building. We also have no means of controlling campaign-specific messaging. Since we can't disable email notifications and rely on our CRM system to send emails (there's another suggestion coming for this), it is absolutely essential that we have the ability to modify the emails that go out to our donors.

    12 votes

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    0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →

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