General Feedback

You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. Custom Questions by donation amount

    Allow custom questions to be added by donation amount (i.e. donor gives $1000, add a custom question of "would you like to receive special updates about XYZ from org?").

    5 votes

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  2. Dedication - Recipient Name

    When a dedication is being noted in a donation and a notification (email or standard mail) is selected, the full name for the recipient of the notification should be required.

    10 votes

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    1 comment  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Countdown on Donation Page

    We would love to see a daily countdown of the number of days left in a campaign via a general donation page.

    2 votes

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  4. Customizable Impact Fundraise Buttons (P2P)

    Allow text customization on impact buttons. The only current option is "FUNDRAISE." We would like the "call to action/join" button to match our impact buttons.

    12 votes

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    0 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Allow Donors to Select to Pay Offline with a Check

    If I might make a suggestion for development. Part of the selling feature of Classy was that we can even use it for event registration. Yet, it really isn't a complete solution when the attendees can't enter all of their information UNLESS they are paying by credit card. With a lot of businesses (such as the donor that just emailed me) they have to request a check be cut from accounting. So...now I will have to call him and walk through an off-line registration over the phone to get player names, etc. A simple "pay-offline" option at the end would…

    6 votes

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  6. We are a national org and I wanted to be able to start a team in multiple cities in order to encourage more people to join already establish

    We are a national org and I'd like to be able to start a team in multiple cities in order to encourage more people to join already established teams. As of right now, I can only join/start one team which is limiting. It would be nice if Classy could expand upon this capability.

    2 votes

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  7. 3 votes

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  8. Notifications for Admins when a fundraiser deletes there page.

    Notifications for Admins when a fundraiser deletes their page.

    We are trying to keep our fundraisers active throughout the campaign and need to understand is someone is "quitting" so that we can follow-up and encourage them not to leave and/or make sure that their page wasn't deleted by accident.

    3 votes

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  9. type of registration

    On the new registration wtih fundraising page, when a user clicks "register" a pop-up window opens and there are 3 options, "individual" "join a team" or "create a team."

    This is confusing because many of our attendees are registering groups (families, small groups, etc.) and it would be great if the "individual" option would say "individual or small group"

    My attendees are going to think they need to "create a team" when that is not what they are really trying to do.

    2 votes

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  10. Offline Gifts to Trigger Matching Gift

    We receive a number of checks and cash donations for our annual 5K campaign. We have a matching donor every year but when the offline gifts are entered, they don't currently trigger the match. Is there a way to make offline gifts trigger matching gifts the same way online gifts do?

    17 votes

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  11. Customize the "Complete your registration" email

    When I register guests to our "Registration with Fundraising" campaign, the email they get asking them to complete their registration does not have enough information. I'd really like to be able to customize the information contained in that email and make a stronger case for why they should do this fundraising, etc...

    Currently is reads "To complete your registration, please click the button below and follow the few quick steps to finish registration. When you complete your registration, you will also have access to your personal fundraising page."

    4 votes

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  12. Add a "like" or "heart" button to donations

    Currently users can comment on donations -- which is great!

    However, a simple "like" (think facebook) or "heart" (think instagram) could be a easy way to show support without necessarily commenting.

    E.G. I'd like to "like" all of the donations, but not comment on them.

    2 votes

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  13. Send Welcome Series for donors through Classy

    Classy has some great resources on creating Welcome Series for donors. However, right now, there is no way to set up an automated series. It would be great if there was the capability to set up emails to be sent to donors a certain amount of days after their first donation. For example, after the automated thank you is sent, the donor will receive a second welcome email 5 days after their gift and then another 10 days later. Thanks!

    3 votes

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  14. Campaign Header Photo Autofill Fundraiser's Social Media Sharing Buttons

    Currently when someone shares a Fundraiser's page through the Social Media Share options, it uses the profile photo of the fundraising individual. We would love it if the Social Media Share options would use the same photo we upload for the Campaign Land Page Social Media Share buttons. This would create more of a Campaign Brand Consistency as people share about it online.

    5 votes

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  15. Email Drip Campaigns

    There should be a way to set custom emails to be triggered at specific points throughout a campaign. Say for example I want a specific custom campaign email to go out to any new fundraiser exactly 7 days after s/he has signed up, there should be an option to set up schedules like this.

    10 votes

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  16. Email Notification for Gifts over a certain amount

    For gifts at or over a certain dollar amount (example $1,000, major gifts) orgs send a personal thank you by mail or call. Having the ability to set a minimum donation amount that would trigger an email notification that includes the details of the gift so the org can use the info in the email would be great! Currently you have to run a report and export to get the data which is time consuming and tedious.

    8 votes

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  17. Waiver Language

    New users, whose ticket is purchased by someone else, should be prompted to answer the additional custom questions when they create their account.

    For example, if I register myself and my colleague Meredith I check the waiver box for both of us and Meredith is not prompted to agree to the waiver. Is there a way that we can have that added to the prompts when the user completes their registration?

    2 votes

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  18. Sort by custom question in the Fundraising Pages Reports

    I would like to be able to click on the custom question's header in the reporting area and sort alphabetically like it works for all other columns. This way we could view all fundraisers per custom question easily without needing to export the file, which would save a ton of time.

    4 votes

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  19. Donation form design - emulate Stripe

    The classy donation form designs are clunky and too long. Unlike the Classy Landing Page, which is focused / incisive / proves the non-profits value to the user, the donation form is long and undifferentiated, boring web design. I would like to see Stripe integrated on donation forms as well as on Landing Pages. No matter where a user is, I want them to have a very easy & simple way to donate, which Stripe does very well.

    4 votes

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  20. More fonts and/or custom fonts

    It would be great to have more font choices available -- in particular, if there was the ability to upload/use your own webfonts.

    12 votes

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