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You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. Trigger wait list for events, maximum total tickets/registrations for entire event

    For events with a maximum number of tickets or registrations for each type, automatically create a wait list when the tickets are sold out. Additionally, allow a maximum total number of tickets across registration/ticket types to trigger wait list for all ticket/registration types.

    For example, I might know that I can old sell 30 VIP tickets for an event and want the wait list for that ticket type to trigger at 30 automatically. I can sell up to 200 tickets across all types (4 total, maybe). If 200 people purchased tickets of any kind, the wait list would trigger for…

    10 votes

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  2. Coding Support

    A lot of our pages are custom coded to meet our needs with multiple giving opportunities linked to separate donation forms on many of our main pages. However, a lot of the coding on the back end has been trial and error in creating the pages. Having someone dedicated to coding support would be extremely helpful.

    3 votes

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  3. Have the option to remove messaging of Making a Donation on event registration pages

    Some of the events we hold in our organization are used as a cultivation strategy. We'd like to have the option to remove any messaging of making a donation for event registration pages to not scare away our newly cultivated prospects. On each screen of the event registration page, there is messaging on donations. We've gotten negative feedback from our constituents that have been promised that there will not be a fundraising ask.

    6 votes

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  4. Notification Email - Dedication Card in the Mail

    As a campaign manager, I wish to receive automatic notifications when our donors decide to send cards in the mail so that I can minimize the amount of time it takes for follow up (not having to login to Classy reporting) and send a more prompt mailer to our honorees.

    7 votes

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    1 comment  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Forced Recurring Donation Language -- Change "Monthly Membership Investment" to "Monthly Gift"

    If you force the frequency to be recurring on the new crowdfunding pages, the language "Monthly Membership Investment" is used. Not only can "investment" come across as cold and detached, but it's not widely used in the industry and our organization does not want to use it. Additionally, "Membership" is misleading and confusing as our supporters will not become members. This language is way too niche for the functionality of the button.

    Changing "Monthly Membership Investment" to "Monthly Gift" allows for a broader use of the functionality and is much softer.

    We really need to use the forced recurring donation…

    18 votes

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    4 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  6. impact block colors

    Ability to customize colors of impact level tiles. This would be helpful for impact levels that are meant to be presented in groups, or where a color might correspond to a specific level or item.

    4 votes

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  7. Recurring anniversary/milestone email

    Would be great to have an automated email sent after the 12th (or other number, perhaps customizable) successful recurring payment. It would thank the donor for the continued support and celebrate the milestone (one year anniversary of being a recurring member, for example).

    Thanks!

    7 votes

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    0 comments  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Ability to automate email to recurring donors at certain interval

    Would be helpful to be able to set up emails that go automatically after a year of recurring donations thanking the donor and asking for an increase.

    4 votes

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  9. Hide activity feed on fundraising page

    Hide the activity feed on an individual fundraising page.

    14 votes

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    3 comments  ·  Onboarding  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Ability to Change Heading on Monthly donation page.

    I would like to have the ability to change the heading of 'Your Membership Investment' on forced monthly donations. You have eg. memberships, but the wording of that doesnt fit everything. and if it's just an example, you should be able to change it......

    Since we do Sponsorships, I've added levels of monthly sponsorship donations.... but then when people click on the levels that i've added... I cant say "Your Membership Investment"

    The people sponsoring aren't Members.... its just weird. I can see how the ability to hide this heading, or at least change it could be helpful to alot…

    2 votes

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  11. Custom Questions on the Purchaser Level

    Be able to add Custom Questions for the purchaser only and not on the attendee level. So if I buy two tickets I'm only asked the question once and not for each ticket purchased.

    37 votes

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    7 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Add impact tile choice to reporting

    With the new crowd-funding page we now have the ability to create Impact tiles (which are really powerful and motivating) BUT we cannot currently track which tile was clicked so charities are unable to see where the donation was designated. It would be helpful for the Impact tile chosen to appear in the donation report.

    37 votes

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    9 comments  ·  Reporting / Analytics  ·  Flag idea as inappropriate…  ·  Admin →

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  13. 13 votes

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    under review  ·  4 comments  ·  Login & Password  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Custom question: Single check box

    We would love to be able to add a custom question that was a single check box, with the option to set the default to either checked or not.

    4 votes

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  15. Create permission sets for Salesforce

    Instead of having the Salesforce OAuth user be a system administrator, or having to hand add permissions to a user without system admin permissions that are unnecessary (and the trouble for you of documenting them!), it would be great to have a permission set to handle adding permissions.

    9 votes

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    5 comments  ·  Campaign Creation  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Bulk Cancel feature for Events

    We had an event cancel that required refunding everyone. It would have been very helpful to be able to bulk cancel all the transactions and edit/customize the email that went to the group.

    2 votes

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  17. Additional Fields Added to Campaigns for Administrative Use

    Add three additional fields to "Details" on the fundraising page for administrative use. Include these three fields in the organization level transaction report.

    These fields would be for whatever purpose the organization needs.
    I would use these fields to map the Campaign/Fund/Appeal to our donor database and that would completely eliminate the need to transform the data in the transaction report before importing into our db.

    3 votes

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  18. Quick print option for reports

    A "Print" button that allows me to quickly print a daily report of all online and offline transactions in Classy reporting.

    3 votes

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  19. test email

    Email Receipts - Allow for Testing
    It seems there should be an option to test the email receipts and registration confirmations before publishing your event. It is difficult to see how those emails will appear in your inbox, and it would be nice to test it out first.

    4 votes

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  20. Customized Automated Emails based on Donation Amount

    As a campaign manager, I want to have customized automated emails be triggered depending on the dollar amount donated to a campaign so that our donors receive a more personalized acknowledgement for their various contributions.

    4 votes

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