General Feedback
You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.
We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy. Separately, if you are interested in participating in product research, we'd love to hear from you.
Additional information about posting an idea
3418 results found
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Remove campaign name from receipt emails
We would like the ability to remove the campaign name from campaign emails in order to have more flexibility with the naming conventions of the primary campaign name without it showing externally.
8 votes -
Edit "From Fundraiser" language
Ability for the organization to edit the language that appears on the "From Fundraiser" note section of the "Thank You" page on a P2P campaign.
11 votes -
Simple Billing Address for Embedded Forms
Currently the simple billing address functionality is not available on embedded forms or modals. It would be good to have an option to add simple billing there to make for a smoother checkout experience.
5 votes -
Alerts - select all does not select ALL attendees in the event
When you click select all to send a message from the Alerts section of Classy Live, you have to scroll through every page and check "select" all, otherwise only the attendees from the first page view will be sent the message.
For example, if you have 500 attendees and have the page view set to 100 and you check the select all box only on the first page view, ONLY the first 100 attendees will receive the alert vs all 500 attendees. In order to have the message sent to to each of the 500 attendees, you need to toggle…
11 votes -
Solution for attendees without email addresses
When tickets are purchased in a group there are many occasions when the purchaser does not know the email address of all their guests. Is there something we can do to eliminate the need to enter fake emails as place holders? This causes a few problems, especially with duplications in Salesforce. Thank you!
11 votes -
Ability to Customize Ticket Description Formatting
Ability to customize the information within ticket descriptions in a ticketed or registration with fundraising event. We'd love to be able to bold, highlight, italicize text and add bullet points, so that the information is more quickly and easily digestible to registrants and important information stands out.
7 votes -
More options for payout schedule for PayPal
If and when possible, would like the option to receive PayPal payouts on a weekly basis instead of daily so it's easier to reconcile. This is for PayPal Commerce on Classy Pay.
109 votes -
Transfer Fundraising Team and Fundraising Page to different campaign
Submitting on behalf of Jordan Lynch at Cure Duchenne:
Implementing the ability to Transfer Fundraising Teams and Individual Fundraising Pages to different campaigns would be helpful so that supporter wouldn't have to be refunded and created new pages.
4 votes -
Fundraising Pages Report Should Pull In Attendee Custom Questions
The Fundraising Pages Report should populate the custom questions that are asked of attendees in the attendee flow. For registration with fundraising campaigns, fundraisers and attendees are one in the same so the attendee custom question answers should be able to be seen in the fundraising page report
3 votes -
Ability to Update Tax Language on Annual Donation Summaries
The ability to update tax language would be a useful addition to annual donation summaries. Often organizations need to add “no goods or services” into tax deductibility language.
6 votes -
Remove Menu on Left in Classy Live Attendee
We'd like to remove the lefthand side view of Classy Live's Attendee View. At this time, this view is taking up a majority of a tablet screen, making it challenging to check people in on devices live.
4 votes -
Capability to Set Reporting Defaults at Account Level
With the sunset of in-campaign reporting, we'd love the capability to customize our default reporting views for when we toggle into reports like "Transactions", "Attendees", etc. If not this, it would be helpful if Classy Reporting saved the last columns you pulled into your view, even after navigating to different pages.
Currently, we are utilizing the workaround where we save each report and duplicate from there.
3 votes -
Edit the Exit Intent Popup
Allow users to edit the Exit Intent Popup
8 votes -
Auction Item with Multiple Categories
Allow one auction item to have multiple categories associated. For example, a ticket to a baseball game could be categories as both "Sports" and "Events".
3 votes -
Admins receive notification when recurring giving plan is suspended
Admins receive notification when recurring giving plan is suspended
5 votes -
Add a Donation for P2P campaign types
Ability to add a donation during the registration process in order to "Kick-Start" your fundraising efforts. This is functionality on your Reg + Fundraising campaign type, but not on the P2P. It should be added to the P2P registration process as well. Donation should count towards their fundraising page.
5 votes -
Ability for Administrators to Update Member Email
Currently if a member wishes to update the email address on their Classy account they will need to do it from their Supporter Dashboard or have someone on Classy's end do it. It would be great if administrators were able to do this for their supporters on their end.
3 votes -
2 votes
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Classy Live option for supporters to cover transaction fees
Please add the option for supporters to cover transaction fees in Classy Live.
13 votes -
Matching for Attendees Shouldn't be Custom Questions
Classy sees the address data as custom questions for Attendees and Classy for Salesforce integration only uses the First Name, Last Name, and Email on the Attendee to match or create a Contact. As a result, address information is not considered at all for attendees. However, the address is utilized for matching from the donor/purchaser based off of the billing or Supporter address data (depending on Classy Control Panel settings). If the address custom questions are enabled for attendees, they can be mapped to the Contact object with our Custom Field Mapping Tool, but it will not be used in…
2 votes
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