General Feedback

You have ideas, and we want to hear them! Share your stories to help us create a product that best fits your needs. The best requests aren’t just the request, but the reason behind the request. So don’t be shy and share your story behind why this would be valuable and how you would use it. Your story has the power to garner votes from other users as well.

We will be responding to the requests on this board to give definitive answers or to get a better understanding of the request. And while we do take our client feedback seriously, we won’t be able to promise all of the requested features will be added to Classy.

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  1. Classy Live - Multiple Winners and Split Payments for Auction Items

    Classy LIVE: Customer would like the ability to have Multiple Winners for a Silent Auction Item, as well as being able to Split Payments.

    1 vote

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  2. 1 vote

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  3. Ability to blocklist attendees

    If an attendee/participant fails to meet their fundraising commitment and their payment isn't collected, or if they display unprofessional behavior, would like the ability to block these participants from registering in future years.

    1 vote

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  4. Segmented ticket matrix

    Segmented ticket matrix which would allow for different ticket categories. Would also like option for different fundraising commitment options for each ticket type.

    1 vote

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  5. Ability to apply or change a promo code to a registration after a purchase has been completed.

    Ability to apply or change a promo code to a registration after the purchase has been completed. This would necessitate the ability to issue partial refunds.

    1 vote

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    0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Ability to bulk edit campaign contacts and reply-to emails across all campaigns

    It would save us so much time if there was a find and replace feature for admin email addresses across all our Classy campaigns. We have some since-gone team members whose contact information is still linked to multiple campaign emails and we need to update that information so that our donors aren't receiving automated emails from no-longer-employed individuals at our organization. Right now we have to go into every campaign, every email, and update the contact info manually. It's extremely tedious and time consuming.

    1 vote

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  7. Ability to require a unique email address for each attendee/participant

    Add the ability to require a unique email address for each attendee/participant in Ticketed Events and Registration with Fundraising. Currently, there isn't a way to prevent someone from using the same email address to register multiple different attendees.

    1 vote

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  8. Change Offline Donation Date in Activity Feed if Date is Updated within the Transaction

    Currently, when adjusting the date of an offline transaction, the date on the front end activity feed remains the same as when it was first submitted. This being said, if we need to change a date, we cannot simply go into the transaction and update, as this change will not be reflected in the activity feed. Instead, we have to delete the offline donation and resubmit with the new date. Seems off!

    1 vote

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    0 comments  ·  Fundraising Management  ·  Flag idea as inappropriate…  ·  Admin →

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  9. ability to add ALT text to all images in campaign/receipts

    Admin would like the ability for ALT text for images on a campaign including email receipts for more accessibility.

    1 vote

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  10. code snippet to add the fundraising thermometer for that event to an email in Mailchimp

    Admin would like the ability to add a code snippet that can be use to add a fundraising thermometer for event to an email in Mailchimp

    1 vote

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    0 comments  ·  Emails & Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Ability to Import Attendee Lists into Classy Live

    It'd be nice to be able to import attendee lists into Classy Live.

    4 votes

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    1 comment  ·  Classy Live  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Limit supporter recurring donation frequency update options based on campaign

    We'd like to limit the frequency options for donors when updating their recurring donation from their supporter profile. As of now, all frequency options display. We'd like to limit this to only the frequencies available through the campaign their donation is associated with.

    9 votes

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    1 comment  ·  Giving Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Ability to pull campaign custom questions to template

    Ability to pull campaign custom questions to template. Currently the details sections cannot be duplicated to the template from the campaign.

    4 votes

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  14. Allow opt-in default for fundraisers in peer-to-peer campaign type

    Currently, someone who signs up to fundraise in a peer-to-peer campaign is automatically opted out of communications and there isn't a way for us to change this setting. While we recognize that this may be appropriate for some campaigns and some organizations, we believe all organizations should have the ability to update this. This should not be a global Classy setting.

    It is an odd user experience because we can set the default to opt-in for donors, but not the fundraisers. Why the difference? Fundraisers are arguably more important and valuable constituents from a communication perspective. Without their engagement, there…

    8 votes

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    0 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →

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  15. New out of the box report to show fundraisers who haven't donated to their own fundraising page

    Would like the ability to pull a report out of Classy that shows you which fundraisers haven't donated to their own fundraising page.

    3 votes

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    0 comments  ·  Reporting / Analytics  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Team members as the goal

    Have the ability to create another goal to have a certain amount of team members join the team.

    1 vote

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  17. 'Lock' Donate/ Register Now Button Size

    Currently, buttons are responsive to the text within them. If we want to add more text to one button but not to another, the button sizes will be different. The current workaround is to add spaces or 'enters' before or after the smaller button text, but it would be nice to be able to lock a size and have the text adjust from there. Or - have the buttons match each other so regardless of the text amount, each button size will match.

    1 vote

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  18. admiBring back individual RGP transaction notifications for admins

    Request to bring back individual RGP transaction notifications for admins.

    2 votes

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  19. New access level that allows you to add Admins but not billing

    Ability for a user to have Admin access to add more admins to campaigns without having the full "Org Admin" level access (no billing access, but admin access).

    1 vote

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  20. Dashlane Browser Extension Blocks Successful Checkout

    When trying to register via Chrome a supporter was able to get all the way through the registration process, but could not Submit the information. The submit button was grayed out, though all of the fields were filled in. She did not receive any error messages. It just wouldn't allow her to register.

    This supporter did some investigating and it looks like she has Dashlane as an add-on to her Chrome browser. - https://www.dashlane.com

    Dashlane allows her to manage her passwords AND it autofills forms for her. The fields that Dashlane auto-filled in the Classy registration were: cell phone, city,…

    1 vote

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    0 comments  ·  Supporter / Fundraiser Experience  ·  Flag idea as inappropriate…  ·  Admin →

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